Shipping

The delivery time on our jewelry is based on the production time needed in our atelier. You can find the production time and additional product information next to each product. The production time of your order is also shown at the bottom of your invoice, please note that this period is calculated without shipping days. Please plan accordingly and contact us directly at info@monocrafft.com if you are in a time crunch or if you have any questions regarding shipping.

National orders:
All orders within The Netherlands will be carried by PostNL and provided with a track&trace code, signature needed upon arrival and will only be delivered at the shipping address / PostNL pick up point. The track&trace code will be sent to you by email by PostNL right after your package has been shipped out from our atelier. Shipping costs for orders within The Netherlands are EUR 6,50 and will be specified on your invoice. PostNL states to deliver packages within 2 business days after you received the track&trace code. This information is an indication provided by PostNL, we cannot guaranty any delivery time based on this information. Please note we can't be held responsible for any delays, damage or loss once the package has left our atelier and is transferred to our carrier.

International orders:
All international orders will be carried by FedEx Priority Service and are provided with a track&trace code. This track&trace code will be sent to you by email by FedEx right after your package has been shipped out from our atelier. Shipping costs and delivery time for international orders depends on the destination and the costs are specified on your invoice. If you do not see your destination address listed, please email us at info@monocrafft.com and we will help you with you order. Additional import, customs and sales taxes may be added in accordance with your country's specific requirements. Please note we can't be held responsible for any delays, damage or loss once the package has left our studio and is transferred to our carrier.